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Supplier sourcing · Supplier vetting · Regulatory compliance · CoA audit · ESG audit · Heavy-metal & pesticide testing · Labeling & ingredient review · US, Canada & China trade-show participation · Factory-floor liaison, in Mandarin · Export, logistics & customs · Market & consumer research · Bilingual cross-Pacific execution

Regulatory & Operations

Grace Luo

Keeps the regulatory and operations side of every engagement honest.

The regulatory and operations lead maps each engagement to the standards a North American buyer expects, and coordinates the work that meets them: compliance, documentation, lab testing, and the cross-border logistics that carry a shipment from the factory floor to the buyer's dock.

A hand-colored engraving of a wax-sealed document